They only have three blackjack tables unless its the weekend when they open more tables than needed. I don't blame the casino- if they can get away with it- why not? The table games are not much better.

I have never actually seen anyone win a significant amount of money. The biggest jackpot I have seen advertised is usually under a 10K jackpot- that is ADVERTISED. I have never seen someone win a five figure jackpot, or even a large jackpot advertised by the casino. The holds on the 'slot' things are like 20-30% the worst odds. The 'slots' they have are not really slots at all but are Video Lottery Terminals (VLT) meaning they are basically scratch tickets. The managers in charge on every shift are all unqualified, and are most likely in their positions of power because of tribal nepotism. But their location is so good they get the most business. That’s when we stated that we’re hotel guests.Ĭoming from a hospitality background, I would ensure that staff gets well trained.This is one of the worst run casinos in the state, as far as casino customer service, and casino games goes. Not even asking if we’re hotel guests or not and assuming that we’re outsiders. As we enter the hotel, security sees us holding our food and states we can’t bring it inside. The third day, my aunt and I went to McDonald’s that near the hotel. When we stated that we wanted to dine in she kinda dozed off and seemed like she didn’t know what she was doing. We approached the hostess stand and the hostess didn’t even greet us and ask we were interested in dining. At night, we wanted to grab something to eat and Cedars Restaurant was the only place open. Then he stood on the side just watching me for a good five minutes to see if I would take my slippers off.

I looked at my feet and it seemed like I had my slippers on so I was kinda shocked as to what he meant by that. The next day, we were in the casino and another security personnel approached me and stated that I shouldn’t be barefoot in the casino. She then proceeded to ask my cousin, are you okay you need help I’m security. Then after that, security comes and tells us he cant sleep and she stood there until my aunt woke him up. After a long flight, my cousins were tired and were sitting down and dozed off for a few minutes. We were waiting to check in and our rooms weren’t ready. I would recommend staying in downtown if coming to Seattle! This place doesn’t have hospitality whatsoever.

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